Head – Operations Zambia Industrial Commercial Bank Ltd

ZICB EMPLOYMENT OPPORTUNITIES

The Zambia Industrial Commercial Bank Limited (ZICB) is committed to meeting its mission of supporting its customers’ wealth creation and growth through provision of customer-centric banking solutions to its chosen segment, pivotal to commercialisation and industrialisation of the Zambian economy. In line with its mission, the Bank is seeking to recruit a highly motivated, result-oriented, well qualified and experienced professional to fill the following vacancies:

HEAD – OPERATIONS (1)

Reporting to the Chief Executive Officer, the jobholder will manage, coordinate, direct and oversee the banking operations function relating to central operations, branch operations, trade services operations, treasury operations and cards/electronic banking operations. In so doing, the jobholder will be expected to carry out duties related to the establishment and maintenance of Operations Policies and Procedures; establishment of Key Operational Risk Indicators/Key Control Standards; designing/developing of Operations Manual; compliance with Regulatory Requirements; Project Management; integration of technology in operations; establishment of Effective Operational Documentation; and Performance Management

Qualifications and Experience Required:

• Grade 12 School Certificate or GCE Equivalent.
• Bachelor’s Degree in any of the following: Economics or Banking and Finance, or Business Administration or Operations Management, or Production Management, or degree in any relevant field.
• Minimum of Eight (8) Years of Banking Operations with at least five (5) years in a senior role in operations management.
• Postgraduate Degree (MBA desirable)