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Operations Manager Northrise University

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Operations Manager x1

Responsibilities and Qualifications: The Operations Manager provides organization-wide operational support, with a wide-reaching impact across all key functions including executive, development, and finance, and manages key projects for the leadership team under the direct supervision of the Executive Director.

MAIN DUTIES AND RESPONSIBILITIES

Finance

Manage accounts payable
Prepare reconciliations of corporate credit accounts
Ensure accurate and timely processing of gift acknowledgements

Human Resources Management

Maintain accurate and timely benefit accrual information
Prepare salaries and transmit semi-monthly payroll reporting
Assist with ad-hoc internal finance, grant and development reporting

Systems

Participate in foundation systems training
Troubleshoot technology issues and develop/update best practice procedures
Recommend, document and follow internal processes and practices

Organizational

Serve as the first point of contact for Mercy House
Provide scheduling support to the Executive Director
Oversee general office operations including print and electronic correspondence, supply and technology management
Coordinate scheduling, logistics, materials, set-up, and follow-up for internal and external meetings
Administer vendor and building/tenant-related relationships
Hire and supervise interns and/or volunteers
Perform other duties as assigned by ED

KEY COMPETENCIES

The ideal candidate:

is highly organized
likes managing multiple projects with demonstrated ability to work independently in a fast-paced, dynamic environment
meets multiple concurrent deadlines
has excellent communication skills, enjoys working with team input
has a successful track record in setting priorities
has keen analytical, organization and problem-solving skills which support and enable sound decision making
has ability to work as a team member including effectively managing up and sideways
possesses effective time management skills
has discretion and respect for information privacy
has personal qualities of integrity, credibility, and dedication to the mission of Mercy House

QUALIFICATIONS

Bachelor’s degree preferred
3-5 years of related experience
Experience with database systems and comfortable with learning, implementing and teaching use of technology
Command of MS Office programs
Experience with accounting software

All applicants should submit a typed cover letter of not more than two pages that clearly states the position applied for; the academic and professional qualifications they possess; and the major achievements in their previous and/or current job. Furthermore, the Curriculum vitae should be current, not more than five pages long, clearly state the duration(s) and nature of their past and current work experience; and include at least four traceable referees.

Please note that only shortlisted applicants will be communicated to. Additionally, all shortlisted applicants will be required to present certificates of verification/validation of all their academic and professional qualifications from the Zambia Qualifications Authority during the interviews.

All applications should be received by the undersigned by 7th May, 2021 to:

Human Resource Officer

Email at: humanresource@northrise.net

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