- Company: Kagem Mining Limited
- Location: Zambia
- State: Copperbelt
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Kagem is seeking remarkable candidate to join the team, in the position of
G-TRAC KNOWLEDGEBASE COORDINATOR (x1)
Reports to: Senior Manager HR/Digital & E-Commerce Director
Key job description
The Kagem Mining Limited uses a proprietary, internal knowledgebase system called ‘G-TRAC which is designed to enhance team communication, collaboration, and reporting by sharing updated information on people, companies, events, planning projects, inventory, training, policies. The G-Trac Knowledgebase Coordinator for Kagem will perform a vital role in entering, managing, and updating data in G-TRAC. The successful candidate will act as a champion for G-Trac through the provision of training to users and acting as a G-TRAC helpdesk
Principle Accountabilities
- Capturing, updating, uploading, and managing data in the G-Trac knowledgebase (which will include extensive and routine data entry relating to inter alia, companies and individuals as part of Kagem’s CRM initiatives)
- Entering data and information on behalf of other users including contact details and updates regarding people, companies, events, planning, projects, inventory, training, policies
- Monitoring, curating, and improving user entries and providing ongoing guidance to users for optimal information effectiveness
- Internet and desktop research to keep the knowledgebase updated with news and current affairs relating to the Group as well as to aid CRM
- Providing G-TRAC training and development to new and existing users (includes preparation and maintenance of user and training materials)
- Acting as the G-TRAC helpdesk for users to assist with queries and issues
- Collating and interpreting user feedback and comments in order to make continual system
Qualifications & Experience
- Grade 12 certificate
- University graduate (any field)
- Experience with data or information systems would be desirable
- A robust knowledge of Microsoft Office (Word, Excel, and PowerPoint) and PDF, ideally with an interest in IT and/or data
- Excellent analytical skills with the ability to create informative and accurate reports
- A high degree of accuracy, with strong attention to detail and a professional, thorough approach
- A proclivity for proper administration and record-keeping
Female candidates are highly encouraged to apply.
Send your applications (Covering Letter and CV only) to The Head-Human Resources by mail to; kagem@gemfields.com Certificates will only be required at the interview stage.
Only short-listed candidates will be contacted.
Women are strongly encouraged to apply
Closing date 26th March 2021
Kagem Mining Ltd is an equal opportunities employer and encourages all eligible applicants to apply without any consideration to sex, cultural consideration, disability, or creed. We do not charge or ask for money from candidates applying for jobs during any stage of the recruitment process, if you are asked for money by anybody, please do not proceed and report such individuals to the police immediately.
