Regional Manager VisionFund Zambia Limited

VisionFund Zambia Limited is part of a network of microfinance institutions within the VisionFund International network. We empower low-income entrepreneurs with access to integrated financial services that unlock their potential. We are part of World Vision, the largest global Christian humanitarian organization. In order to support our growth aspirations, we seek to recruit qualified candidates who is self-motivated and results-oriented to fill the following position:

REGIONAL MANAGERS

Reporting to: Chief Operations Officer

As Regional Manager your job will be to plan, organize, control and coordinate VFZ credit operational activities (Loan Portfolio) so as to realize the organizational goals and objectives. The position holder also ensures that VFZ remains true to its social mission and provides adequate monitoring and reporting on VFZ social performance to all key stakeholders.

Key Responsibilities:

1. To manage the loan portfolio and inform management on the performance of existing Loan

2. Ensure an increase in the number of clients by at least 30% per month

3. Ensure a portfolio grow of the Region by effective supervision of Branches.

4. Maintain a portfolio at risk of the Region to below 5%

5. To recruit and train staff in the Operations Department

6. To prepare and review VFZ Credit policies and procedures periodically

7. To assist Customer Relationship Officers together with Branch Managers in collecting /restructuring bad performing loans

8. To prepare and implement the daily operating Plan to achieve the targets.

9. To advise management on incentives for clients

10. To ensure that effective Branch monitoring and reporting systems are put in place

11. To approve loan applications once appraised satisfactorily in line with the Credit Manual.

12. To ensure that all new Operations Staff competently understand the VFZ Credit Operations and Procedural Manual

13. To provide management with monthly portfolio reports

14. To update and Train all operations staff in the credit operations manuals

15. To ensure that training needs assessment is conducted for all operations staff

Minimum qualification requirements and competencies:

1. Bachelor’s degree in Business Administration, Banking, Finance, Economics or equivalent qualification.

2. Knowledge of Human Centered Design approach

3. At least 3 years’ experience in Credit with a reputable financial institution

4. Good knowledge of various MFS products, current trends, market dynamics and customer needs.

5. Knowledge of regulatory and other product and user experience related issues

6. Ready to comply and live up to and in accordance with the organization Ideals and Core Values