About Creditcare
Creditcare is Micro lending institution offering personal loans, Business Loans and Agency Banking services to clients in Zambia. We are currently looking for a proactive individual to fill the position of Credit Officer in our Solwezi Branch.
About the Position
A Credit Officer within the Credit department is tasked with onboarding clients, evaluating clients application against numerous metrics and consequently managing a portfolio of clients throughout the life cycle of the loan.
Core Responsibilities
- Liase with customers to determine their needs and recommend the right loan products to help meet their goals
- Maintain an active knowledge base of all of the organization’s loan products and an understanding of the qualifications required of each applicant
- Identify and recommend products that meets the customer’s needs and the organization’s lending guidelines
- Review active loan files each day to determine if any documents are missing or what can be done to help the process along
- Utilise professional judgement to determine which potential borrowers represent good risk opportunities for the organization
- Manage a portfolio of clients throughout the lifecycle of the loan
Qualifications
- Degree or diploma in Banking and finance, or any related field
- Excellent communication and customer service skills
- Strong attention to detail and a mind for numbers
- Computer Literate
- Driving License will be an added advantage
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