MI Analyst Absa Group

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Responsible for all support activities to Collections Team. Responsible for the management of all out of order accounts within the Retail portfolio, with the objective of putting in place strategies with the customer to bring their indebtedness back to order.

Job Description

Convert data extracts from various sources into relevant information with relevant reporting tools (Excel, Power Point, Word, SQL)
Deliver relevant Management Information (MI) reports and Business Dashboards across collections and recoveries to enable decision making. These include requests for structured or unstructured reports with automation
Develop a standard reporting framework to fulfil requests, and ensure proper change control for auditability.
Engage with teams members both daily and through standard team meetings to ensure that objectives and priorities are reflected in the agreed solutions and in accordance with business needs
Actively engage with stakeholders through formal and informal meetings to be fully involved in the development process and delivery of MI reporting solutions
Take part in pre-defined forums and committees to stay abreast with latest developments.
Lead internal meetings and forums where information is to be presented to stakeholders
Conduct integrity checks both when developing new reports and executing existing scripts to ensure correct data is incorporated into the reports and all data quality principles are adhered too
Escalate data quality and governance issues identified to the appropriate line manager

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)