Doorman/Porter x2 Legacy Hilltop Africa Limted

Legacy Hilltop Africa Limited (the Lodge) is a faith-based, Christian Organization. The property, which is situated in Meanwood, off Great East Road, is comprised of 58 guest accommodations and 2 Presidential Suites and conference facilities. All of these guest rooms and suites are of the highest quality, many with sweeping views from the hilltop.

We are seeking to hire qualified candidates for the positions of Doorman/Porter X 2

DUTIES AND RESPONSIBILITIES:

Checks the daily arrival list for all arrival guests.

To be present at the Door/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.

Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.

Tag Guest Luggage and return the identification slips to guests.

Assists guests with luggage to the Reception.

Escorts guests to room, placing luggage in room assigned by front desk.

Delivers messages and packages to Guest’s rooms and other offices.

Ensure the efficient delivery and collection of group luggage.

Ensure that the guest has verified that all luggage has been accounted for.

Ensure safe storage of personal items for the Guests.

Transport departing Guest’s luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.

Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.

Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.

To provide an efficient luggage storage, delivery and collection service.

QUALIFICATIONS:

Certificate in General Hospitality

Previous experience in hospitality would be preferred

Excellent Communication Skills

Flexible to work shifts and ability to stand for Long Hours