Relationship Manager, Consumer Lending United Bank for Africa (Z) Ltd

Division: Retail Banking

Department: Retail Banking

Essential Information:

To establish and maintain positive customer relationships through a bundle of new and existing products

Reporting Relationships:

Functionally reports to the Heads; Consumer Lending

Job Duties:

• Prepare documentation on the creation of risk assets to increase business office profitability
• Aggressively market the bank’s product to ensure favourable market response.
• Solicit and acquire customer relationships to improve and manage growth
• Making calls and visiting business customers as well as attending meetings
• Tailoring of products to suit customer needs
• Processing data to produce accurate facts, figures, and reports;
• Facilitating, establishing and maintaining effective relationships with new and existing customers;
• Reactivating dormant customer relationships

Key Performance Indicators:

1. Achieve the approved Consumer Loan PBT target
2. Achieve the approved Consumer Loan target
3. Achieve the Consumer Loan NPL target

Skills:

• Ability to evaluate needs of customers, and determine what products or service would best serve those needs
• Interpersonal and communications skills.
• Selling and marketing skills
  Must be self-solution driven, proactive and have acceptable knowledge of the business environment

Job Requirements & Knowledge:

• Must exhibit drive energy, aggression and passion for business development and acquisition
• Must be technology savvy

Application requirements:

1. First degree in any field.
2. Zero (0) to two (2) years cognate experience