Branch Manager Unifi Zambia

RESPONSIBILITIES

• Assess local market conditions and identify current and prospective sales opportunities
• Lead a productive environment that fosters team building, hard work and diligence
• Maintain relationships with customers and stakeholders
• Ability to multitask and execute assigned tasks
• Marketing through identification of target markets
• Handle customer complaints which have been escalated from the consultants.
• Prepare and submit monthly reports to the main branch and give updates of the business status
• Ensure risk is minimized by imploring risk management strategies
• Ensure high levels of customer service and sales
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
• Approve loan applications made by customers
• Adhere to high ethical standards, and comply with all regulations/credit policy
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration
• Participate in Marketing strategies
• Manage Branch staff
• Any other assigned duties

REQUIRED

• Diploma or Degree in Banking & Finance, Business Administration, or any relevant degree
• Excellent organization skills,
• Ability to work independently as well as in a team,
• Should be able to multi-task
• Ability to work within changing work responsibilities are some of the other required skills to ensure better success.
• Should be able to work under pressure
• Should be a good motivator with commendable interpersonal skills.
• Ability to meet sales targets and production goals
• Familiarity with industry’s rules and regulations
• Results driven and customer focused
• Leadership skills