ICT Facilitator Lusaka International Community School

Based in Lusaka, Zambia, Lusaka International Community School (LICS) is a co-educational, secular, fee-paying, non-profit school, which provides an internationally recognised education to a culturally diverse, globally-minded student body in a caring and supportive learning environment. LICS holds in high esteem its vision statement which is to “maximise the potential of future world citizens”.

LICS is a leading independent Pre-Primary, Primary, and Secondary School based in the leafy suburb of Roma in Lusaka, Zambia, and is a member of CIS, AISA, and ISAZ.

The school currently has an opening and is looking for a suitably qualified individual to join the LICS community as an ICT Facilitator with effect 1st March 2023.

1. Requirements

• Proven record in training staff in ICT solutions preferably in a multi-cultural school setting
• Can troubleshoot hardware and software problems
• Proven IT skills with Windows and Windows Server (up to the latest version), and Microsoft Exchange Server
• Excellent knowledge of all the products/apps within MS 365
• Knowledge of setup and management of database systems (e.g. reporting systems, LMSs, iSAMS, Ed-Admin, etc) would be an added advantage
• Proven skills regarding data management and data structuring of different user groups (profiles and access management)
• Accuracy of work and reliability/trustworthiness
• Minimum 3-5 years experience in the technical and administrative management of large ICT networks (> 200 end-users)
• Ability to design, evaluate and modify training programs

2. Qualities

• Accuracy of work and reliability/trustworthiness
• Proven leadership skills to plan/coordinate and implement all required ICT work together with the ICT HoD, Senior Network and Systems Administrator, ICT Technicians, and Assistant ICT Technicians
• Proven and respectful communication skills with staff, students/parents, and ICT business partners
• Demonstrate excellent skills in presentation

3. Qualifications

• Completed High School at Grade 12
• Minimum Degree in Computer Science, ideally a Degree in Computer Science with Education
• Microsoft Certified Trainer (MCT)
• Certification in Database Administration

4. Key Responsibilities/Accountabilities

4.1  General Tasks

• Support staff in all areas of teaching and learning
• Support staff in the use of the school MIS (iSAMS)
• Evaluate and use computers and related ICT tools for instruction
• Apply current instructional principles, research, and appropriate assessment practices to the use of ICTs
• Support the evaluation of educational software in coordination with the academic staff and ICT team
• Support the integration of ICT tools into student activities across the curriculum through the ICT Integration Coordinators
• Create multimedia content to support instruction
• Demonstrate knowledge of ethics and equity issues related to technology
• Keep up-to-date with educational technology

4.2  Bring your own device (BYOD) Management

•  Set up BYOD management processes in coordination with HoD ICT and Primary/Secondary Principal
• Ensure up to date database of all BYOD devices
• Management and coordination of issuing of devices to learners as defined in BYOD policy.
• Management and coordination of required maintenance and repairs as per BYOD policy with the external service provider
• Management and coordination of required updates of all BYOD devices as required and coordinated with the ICT team and Principals
• Coordinate monitoring of BYOD devices with Principals, HoDs, and teachers to ensure a continuous and safe monitoring of all devices in the school and at home

5. Remuneration

Competitive package.