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Technical Trainer BIA Zambia Ltd

Job Purpose
Responsible for conducting or facilitating technical training courses for internal and external technicians.
The objective is to develop and deliver training programs to ensure skills rising BIA technicians and those of clients.
Main Responsibilities/Accountabilities:

Prepare and deliver training programs
Facilitate a collective training session.
Assessing the achievements of trainees.
Evaluate the training action and realize the balance sheet.
Provide training logistics.
Design New training modules
Update and improve existing modules
Implement the guidelines of the forecast  training plan
Support for field technicians
Participate on the development plan of the Training Center through marketing actions.

Strategy:

Monitoring of the training center’s development strategy
Provide details on training programs to customers
Makes recommendations based on the training reports

Operations:

Organize training sessions (followed list of participants, classroom, training materials and pedagogical support etc.)
Conduct training programs courses

People management

Establish good group dynamic
Implement an individual and collective coaching APPROACH
Develop appropriate management style in adult learning with leadership

Communication

Use appropriate language
Develop main styles of communication (visual, auditory etc.)

Activity / Responsibility

Analysis of internal and external training needs in collaboration with the Training Manager
Develops modules (content, pedagogy, equipment)
Evaluates the performance of training programs

Responsibility QSHE

Comply with all applicable safety instructions on site at customers
Alert any potentially dangerous situation
Apply QHSE procedures
 Ensure customer satisfaction
Professional Skills (Example: Presentation Skills; Sales Skills; Project Management …)
Excellent learning ability and presentation
Excellent communication skills (written and oral)
Team player
Good management of interpersonal relationships
Good analytical
Good planning manager
Ability to manage stress and change
Good knowledge products
Knowledge of MS Office
English spoken and written.
Knowledge education methodology for adult is appreciated
SAP & CRM knowledge is a plus

Qualifications & Experience:  

Have a minimum of 3 years’ experience as a trainer for adults
Have at least 3 years, preferably technician training experience on products (mainly Komatsu) and distributed by BIA.
Knowledge of the principles, techniques and process of transmitting technical know
Have a proven multicultural experience

Interested applicants meeting the criteria specified should send their applications via email to  job.zambia@biagroup.com   by Friday, 15th September 2023 indicating the position in the subject line.  Send application letter and CV in a word or pdf format.

{“@context”:”https:\/\/schema.org”,”@type”:”JobPosting”,”title”:”Manager, Impact & Strategy at IDinsight”,”description”:”Location: Dakar, Senegal; Delhi, India; Lusaka, Zambia; Nairobi, Kenya; or Rabat, Morocco The manager’s primary goal is to increase IDinsight’s impact, supporting the first pillar of our 5-year strategy. The manager will improve IDinsight’s impact by strengthening internal decision-making and learning across the organisation through generating and using various forms of data. The manager will use the same rigorous data-centric problem-solving tools we use with our clients. However, instead of applying these tools to client problems, the manager will focus on how IDinsight can improve. The manager’s primary client will be IDinsight’s CEO. The manager will also be responsible for providing value to IDinsighters in many roles across the organisation. The manager will be part of the Impact Improvement Team, a team dedicated to improving the impact of the organisation and professional experience of our teammates, through generating and using better, data, tools, and resources. The manager will report to the Impact Improvement Team Director. About IDinsight We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to use data and evidence to help leaders combat poverty worldwide. IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas. We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we: Support clients’ use of data and evidence for routine and major decision-making. Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches. Create and share tools, knowledge, and ideas that expand the use of data and evidence for social good. Our diverse, growing team of roughly 250 outstanding colleagues operate in nearly two dozen countries around the world. Learn more about our mission and values at www.IDinsight.org. About the Impact & Strategy Manager role We are looking for someone who is passionate about IDinsight’s data-driven approach to creating social impact and wants to lead a team to apply that approach internally to help us achieve our impact goals. The manager will possess exceptional analytical, communication, project management and relationship management skills. The manager will thrive in an entrepreneurial, low or middle-income country setting. The manager will oversee all aspects of our internal learning efforts (with support from the Impact Improvement Director). Responsibilities As a manager, the day-to-day responsibilities may include: Strategy development and execution – Take primary responsibility for determining how the team can most effectively organize and execute to support the success of IDinsight’s 5-year strategy. This includes strategy development and iteration, research and benchmarking, determining team skills and structures, and hiring teammates where relevant. Internal client liaising – Develop trusted advisor relationships with a wide variety of internal teammates including the CEO, regional/functional leadership, our Research and Data team, and our client-facing teams. Align our work to be maximally useful for these data users. Technical skills – Deploy a range of data and econometric tools to create actionable insights for internal teammates. Oversee all technical elements of the team’s work, possibly including methodology development, questionnaire design, indicator selection, data piping and management, data analysis, data visualisation, and evaluation design. Engage internal and external experts in developing and refining our analytical approach. Project management – Support project planning, developing deliverables, and coordinating with contributors and users. Lead project management, including team management and alignment with strategy. Communication – Produce high-quality communication materials describing our approach, including technical reports, policy briefs, and presentation materials. Mentoring junior staff – Professionally develop one or more high-performing early career professionals to help them grow in their role and achieve their long-term career goals. Qualifications We’re looking for an entrepreneurial, “get stuff done” teammate with 4-10 years of relevant experience. Desired Qualifications include: Passion for improving lives through building rigorous data into decision-making. Strong values aligned with IDinsight’s stated values. 4-10 years relevant work experience, including managerial experience in a low or middle-income country. Outstanding interpersonal and leadership skills to effectively and inclusively engage with a variety of internal and external clients. Outstanding quantitative and critical thinking skills, with a nuanced understanding of econometric, data, and experiment tools, including but not limited to statistical software (Stata / R wizards welcome, but not mandatory). Ability to develop a deep and nuanced understanding of how data and associated tools can be tailored to decision-making needs within IDinsight. Strong oral and written communication skills in English. Fluency in languages spoken in countries where IDinsight works is a plus, such as Hindi or French. Experience managing client-facing social sector advisory teams. Ability and interest in sharing knowledge, mentoring others, presenting work and reviewing the work of others. Open-minded self-starter who will thrive while tackling new, unusual and unpredictable challenges. Excited about building a long-term function within IDinsight with evolving sub-projects. Ability to consistently drive the main objective forward. Intellectual curiosity and a sense of humour. Professional development Skill and career development are core to IDinsight’s values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given “stretch” opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend that they are encouraged to utilize to explore their career interests and develop their skills. Nuts & bolts Location This position is based in IDinsight’s Dakar, Senegal; Delhi, India; Lusaka, Zambia; Nairobi, Kenya; or Rabat, Morocco office(s). This position is not eligible for remote work, or otherwise, from the United States. Preference will be given to those with pre-existing work authorization in these countries; however, IDInsight will seek work permits where possible for exceptional candidates. Start date The start date of this position is as soon as possible, with preference for candidates that can start immediately. Work authorization IDinsight is able to sponsor employment visas for all nationalities in these locations; however, we will prioritize candidates who do not require IDinsight to sponsor work authorization in the aforementioned countries. All candidates who are not currently located in our country offices listed above will be expected to relocate to their office locations at the onset of their employment. Compensation Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector. We are especially proud of the people-focused benefits we offer including comprehensive international health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work from home stipends; a professional development budget; and more. 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