Debt Recovery Officer Insaka Cash Services

JOB OPPORTUNITY

(MUNGWI RESIDENTS ONLY)

Debt Recovery Officer (01)

Insaka cash services is a start-up money lending company operating in Zambia. Our company helps individuals in need of short-term financial solutions.

DUTIES AND RESPONSIBILITIES

1.Locate and notify delinquent borrowers and guarantors by personal visits, telephone or mail in order to solicit payment or seize loan collaterals.
2.Record information about financial status of borrowers and status of collection efforts.
3.Prepare and manage an action plan for cases in PAR 90 and all assigned cases.
4.Persuade borrowers and/or guarantors to pay amounts due on loans, damage claims, or unpaid checks, or to return collaterals on loans.
5.Locate and monitor overdue accounts, as directed.
6.Manage collection efforts with a high level of persuasiveness & professionalism.
7.Maintain positive customer relationship and minimize bad debt exposure.
8.Support the loan consultants in the collection activities.
9.Establish contacts to facilitate the quick sale of confiscated assets.
10.Deliver warning letters to defaulting clients.
11.Undertake confiscations of pledged assets on defaulting clients according to the Insaka cash services Money Lenders policies and procedures

REQUIREMENTS

• 12 Certificate with a credit or better in English and Mathematics
• Certificate in any Business course
• Relevant selling skills
• Negotiation skills