General Manager Private

Job Title: General Manager

Location: Lusaka

Job Description:

The General Manager will be responsible for leading and managing the Logistics/Freight/Supply chain Management divisions of the company. Duties will include developing, preparing and implementing growth and operational plans, strategic planning, working closely with the Managing Director/CEO to establish business plan, goals and objectives for growth and to increase revenue. The General Manager and the entire team will serve as liaison between customers, warehouse, sales, and final mile agents around the country. Advisor to management on staffing and suggesting changes that may be needed to meet the requirements of the company’s strategy, Procurement & Logistics reporting, supervising group of employees, assist with process improvements, participate and lead projects, work closely with operations and sales and marketing, and all other duties as assigned.

Responsibilities:

• Help Develop business plan and strategic vision for the divisions
• Implement business plan to grow the business
• Prepare staffing plan for division growth
• Mentor and train direct reports
• Initiate market for new business opportunities
• P&L and budgeting responsibilities
• Oversee Operations and Sales/marketing departments
• Review current processes for continuous improvement and quality assurance
• Ascertain industry/logistics best practices to identify new and/or unique programs to differentiate clients from the marketplace and drive customer satisfaction.
• Responsible for internal communications and presentations related to key performance metrics, program updates and on-going program information.
• Manages the supply of logistics-related data to support clients in the day-to-day general areas of engineering, supply, configuration management, technical requirements identification, installation and maintenance of equipment, safety and documentation development and maintenance. Investigates potential risk and other matters of significance, and provides and implements solutions.
• Consults with assigned clients to understand their distribution networks and determines the logistics resources required to support equipment, safety, personnel and maintenance.
• Negotiates with supply sources to meet technical requirements.
• Works in conjunction with various parties such as field support and customer service to handle complaints and ensure support plans are in place to maintain long-term customer relationships.
• Analyzes and evaluates design concepts and integration support requirements to determine if concepts satisfy support requirements. Implements, monitors and adjusts solutions to ensure the integration of support considerations as needed.
• Analyzes technology and distribution network trends and implements changes in department as appropriate.
• Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions.
• Monitors spending for adherence to budget, recommends variances as necessary.
• Manage on-going partner relationships
• Root cause analysis and problem resolution for all logistics operations
• Serve as liaison with all internal and external partners for daily operational activities
• Track, analyze and communicate key performance metrics.
• All other duties as assigned

Qualifications, Skills and Competences

• Bachelor’s degree in a Business Administration, Marketing.
• Demonstrate at least 8 plus years of experience in managing logistics and shipping operations for a midsize to large operation.
• Experience in Business Development
• Professional certifications in purchasing or transportation and logistics can also enhance your desirability as a candidate.
• Sales experience is a plus.
• Good personality and exceptional written and verbal communications skills