Operations Manager A Transport and Logistics Company

JOB OPPORTUNITY
A multi-sector commodity Logistics and Transport Company that provides highly professional and ethical solutions seeks to recruit an experienced Operations Manager to lead and optimize our Logistics and Transportation operations with a reporting line to the Chief Executive Officer. The Position is based at our head office in Lusaka.

The ideal candidate will possess a strong background in logistics and transportation management, demonstrating strategic leadership and operational expertise in the industry. The ideal candidate will lead in a way that supports the Company’s vision and strategy while embodying the corporate purpose.

This position requires a leader who can call upon a diverse range of skills and experiences to support transportation operations

The main responsibilities of the Operations Manager include:

Strategic Leadership:

• Develop and execute operational strategies aligned with the company’s objectives, driving efficiency and profitability in the logistics and transportation services.

Team Management:

• Lead, mentor, and manage a team of logistics and transportation managers, supervisors, and operational staff, fostering a culture of excellence and collaboration.

Organisational Development:

• Designing, implementing, and overseeing organization development policies and programs to improve company performance
• Planning, developing, and administering training and development programs for employees
• Acting as a liaison and advisor to the organization’s leadership and facilitating initiatives across the organization
• Evaluating existing policies, practices, and systems and recommending improvements
• Managing the implementation of change management processes and initiatives

Fleet Management:

• Oversee the management of the transportation fleet, ensuring proper maintenance, utilization, and compliance with regulations.

Route Optimization:

• Implement strategies to optimize transportation routes, minimize costs, and improve delivery timelines while maintaining service quality.

Vendor and Partner Relations:

• Cultivate and manage relationships with vendors, carriers, and partners, negotiating contracts and ensuring service level agreements are met.

Performance Monitoring:

• Establish and monitor key performance indicators (KPIs) to evaluate the efficiency of transportation operations, analyzing data to identify areas for improvement.

Regulatory Compliance:

• Ensure compliance with transportation regulations, safety standards, and industry requirements across all operations.
• Supporting regulatory and internal audits of operations
• Working with the safety leader to ensure compliance of outbound transportation with federal, state, and local government regulations (e.g., driver logs, DOT regulations, etc.)

Budgeting and Cost Control:

• Develop and manage transportation budgets, monitor expenses, and implement cost-saving measures without compromising service quality.
• Creating an environment full of care, safety, and excellence, an environment where overnight delivery drivers do their best work
• Designing effective communication strategies to reach drivers daily
• Leading daily scheduling for outbound transportation operations
• Evaluating operational results and communicating those results to senior
• Transportation and DC leadership
• Coordinating and communicating outbound transportation equipment needs to local vehicle maintenance teams
• Delivering industry-leading on-time delivery and customer satisfaction rates

Requirements:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field (Master’s degree is preferred).
• 8 years of progressive experience in transportation management or a related field, with a proven track record in operational leadership.
• Comprehensive knowledge of transportation operations, regulations, and industry best practices.
• Proficiency in transportation management software and familiarity with route optimization tools.
• Strong leadership and team management skills, with the ability to motivate and guide teams effectively.
• Excellent analytical, problem-solving, and decision-making abilities.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment.
• Contribution to impactful transportation initiatives.