Administrative Assistant Wild Dogs Lodge

Are you an organized dynamic, and detail-oriented individual with passion for the natural world? Wild Dogs Nature Safaris, a leading lodge and tour operator in Lusaka, is seeking for an enthusiastic Administrative Assistant to join our team. A successful candidate will play a crucial role in ensuring a smooth day-to-day operation of our office by carrying out various administrative roles.

Key Responsibilities:

• Efficiently communicating with clients and guests; addressing inquiries and providing outstanding service
• Provide administrative support to management team and staff.
• Handle all communication such as phone calls and emails with professionalism.
• Streamlining administrative tasks.
• Maintaining organized filing systems and assisting with basic book-keeping tasks.
• Collaborating with team members to ensure smooth operation.
• Assisting with maintaining a clean and organised office.
• Perform other administrative tasks as assigned.

Qualifications:

• Proficient in Microsoft Office suite, including Word, Excel, and PowerPoint
• Strong and effective communication skills, both written and verbal, with excellent phone etiquette.
• Experience in customer service or hospitality/tourism roles preferred.
• Familiarity with filing systems and basic bookkeeping principles.
• Highly organized with excellent attention to detail
• Demonstrated experience in a fast-moving industry.
• Exceptional organizational skills to manage multiple tasks effectively.
• Availability for long hours and spontaneous engagement as needed.

Why Join Us:

• Exciting opportunity to work in a collaborative and supportive environment.
• Room for growth and advancement within the company.
• Competitive compensation package and benefits.

Education:

Minimum of College Diploma, Bachelor’s Degree or additional qualifications in office administration or related field is an advantage.