The purpose of the role is to effectively manage the operation and the organization standards of the stores to improve customer satisfaction and meet monthly sales goals. Supervise Store supervisors, so that all aspects of the business are sustained to ensure profitability. These aspects are stocks, i.e. sales and supplies, category management and development of new stores.
Summary of key duties and responsibilities:
- Ensure the management of the Store Supervisor team.
- Ensure the management of Convenience Retail projects.
- Manage the opening of new shops as per the CR plan for the year.
- Analyze the profitability of each shop through P&L and improve it.
- Ensure that customer satisfaction is our main focus.
- Engage with suppliers and develop supplier contracts when needed
- Ensure the training of our staff to increase their efficiency.
- Develop and implement workable plano-grams for the shops with the Category Manager.
- Monitor market and competitor behavior to adapt the shop offering
- Be proactive in developing the POS IT solution to fit our needs.
- Monthly reporting of sales data with a proper Dashboard.
Primary Areas of Accountability:
Qualifications and Experience
- Degree in Sales & Marketing or equivalent qualifications
- Must have a minimum of 4+ years of experience in Retail (Convenience / Quick Stores)
- Proven convenience retail knowledge and experience.
- Must have FMCG experience
- Retail Convenience / Quick Stores with an OMC will be an added advantage
- Good relationship management and communication skills.
- Must have good experience in:
o Convenience Retailing
o Channel/Sector Management
o Pricing
o Promotions - Must be a member of ZIM QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION
If you meet the hiring requirements for the position, please email your CV in Ms Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com & Cc apply@jobsportal-career.com
Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful.
DO NOT SEND CERTIFICATES AT THIS STAGE
