Business Development Manager CHEP

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Business Development Manager – CHEP ZAM

CHEP is seeking a Business Development Manager to join our dynamic Commercial Sales team in Lusaka, Zambia. The ideal candidate will possess a keen ability to identify and capitalize on sales opportunities while maintaining a customer-centric approach.

Key Responsibilities:

Understand and prioritize customer needs to drive decision-making processes
Foster collaborative relationships with customers, leveraging data and analytics to develop innovative solutions.
Utilize CX tools and metrics to enhance customer value.
Identify and pursue growth opportunities to establish sustainable revenue streams.
Expand existing business by identifying new revenue-generating avenues.
Lead sales and marketing efforts to optimize growth strategies.
Ensure adherence to company policies and procedures, including SLAs and SOPs.
Analyze client environments to identify opportunities for growth.
Develop client proposals, including costings and pricing structures.
Stay abreast of customer behaviors, industry trends, and economic conditions to propose innovative solutions.
Identify and mitigate areas of risk to prevent stock losses.
Coordinate and oversee all aspects of service delivery to clients.
Deliver high levels of customer satisfaction through a consistent service delivery to the customer.
Work closely with strategic account managers to implement account plans for strategic customers operating within the territory.
Have overall revenue and (where practical to measure) profitability responsibility for the territory & work closely with office- based support team.

Successful Candidate Attributes:

Leadership: Demonstrates strong leadership skills and capabilities.
Team Player: Thrives in team environments and actively contributes to collective success.
Matrix Structure Proficiency: Successful track record of navigating and excelling in matrix organizational structures.
Change Management Expertise: Skilled in facilitating and managing change initiatives effectively.
Financial Acumen: Possesses financial management experience and Six Sigma knowledge.
Relationship Building: Cultivates strong interpersonal relationships with stakeholders.
Adaptability: Flexibility to adapt to changing market dynamics and diverse cultural environments.
Structured and Detail-Oriented: Methodical and disciplined approach, comfortable with meticulous detail.
Supply Chain Knowledge: Familiarity with supply chain operations and best practices.
Analytical Acumen: Demonstrates analytical prowess and meticulous attention to detail.