Visa Assistant – Job Ref: 69

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Visa Assistant

The U.S. Mission in Zambia is seeking eligible and qualified applicants for the position of Visa Assistant in the Mission’s Consular Office.

NOTE: Due to the high volume of applications received, we will only contact applicants who are being considered. Thank you for your understanding.

BASIC FUNCTION OF POSITION

Incumbent is responsible for all areas of immigrant and diversity visa evaluation and must have an indepth understanding of complex visa law and policy in order to prepare cases for officer adjudication. S/he is the primary lead for adoptions regulations and procedure. The Immigrant Visa (IV) Consular Assistant must also be able to function independently in complex non-immigrant visa and American Citizen Services functions and is the Locally Employed (LE) Staff unit lead for anti-fraud efforts The
incumbent is at times called upon to serve as backup cashier and must adhere to a high standard of customer service in responding to public inquiries. Position is directly supervised by the Vice Consul.

QUALIFICATIONS REQUIRED

Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

  1. EDUCATION: Successful completion of senior secondary school and at least two years of university-level study is required.
  2. EXPERIENCE: Two years of previous clerical office experience is required.
  3. LANGUAGE: Level IV (fluent) speaking/reading/writing of English is required. Level III (good working knowledge) speaking of Nyanja is required. (English language proficiency will be tested).
  4. SKILLS AND ABILITIES: Incumbent must be able to type 40-50 wpm with minimal errors and must have extensive computer skills including MS Office Suites and Consular Consolidated Database/applications.
  5. Must be able to interact effectively with the public, communicate clearly and professionally and work in a relatively stressful environment without compromising work quality.
  6. JOB KNOWLEDGE: Knowledge of USG laws, regulations and procedures, local laws and customs and general office experience is required.

FOR FURTHER INFORMATION: The complete position description listing all of the duties and responsibilities may be obtained on our website at zm.usembassy.gov/embassy-consulates/jobs and/or by contacting the Human Resources Office on telephone number +260-211-357000 extension 7284, 7153 and 7136 or by emailing HR_Lusaka@state.gov

For more details and how to apply download this PDF document: Visa Assistant

How to Apply

To apply for this job email your details to HR_Lusaka@state.gov

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