DEPARTMENT : Networks
VACANCY : Lead –Radio Network Operations
LEVEL : Manage
LOCATION : Lusaka, HQ
JOB PURPOSE
To provide operation and technical support of the Mobile Access Radio Network and operational support on a 24/7/365 for Airtel Zambia customers.
CORE RESPONSIBILITIES ARE:
- Coordinate and manage RAN on a 24x7x365 basis (always on call).
- Maintain Radio Network Availability (RNA) for customers, reducing Meantime to Restore (MTTR) for all service affecting outages and alarms.
- Ensuring Airtel Zambia Mobile Access infrastructure and equipment meets the Service Quality expectations of Airtel Zambia’s customers including availability, capacity, throughput and success rates.
- Ensure that Radio Access Network is appropriately managed from a spare parts management perspective by supporting the critical spares processes and providing appropriate budget forecasts.
- Operational vendor management of key RAN operational services.
- Manage the workload and priorities of the Active and passive equipment Vendors ensuring Airtel Zambia customers’ expectations are met.
- Organise and motivate teams and suppliers to respond to major system problems or incidents.
REQUIREMENTS
Educational Qualifications & Functional / Technical Skills:
- A degree in Telecom Engineering or the equivalent.
- IP Literate. Cisco CCNA /CCNP a must.
- An in depth understanding of 2G, 3G, 4G, 5G and RAN architecture, networks, signaling and protocols.
- A thorough understanding of software upgrade procedures and processes, experience of Field Operations, 1st and 2nd line O&M process and procedures.
Relevant Experience:
- 5 to 10 years’ experience in Telecommunications of which 2 years should be in a management role in an operations related field.
- Proven experience working in Radio networks as well as shaping and leading a current and constantly evolving technology agenda.
- A robust understanding of the business, financial management, regulatory environment, and external influences to ensure effective strategic decision-making.
- Prudent and efficient management of OPEX budgets such as Return & Repair process and NFA for spares.
OTHER REQUIREMENTS
- Entrepreneurial disposition in decision making and managing resources.
- Logical decision-making abilities.
- Flexible and dedicated.
- Ability to innovate and deliver value to business.
- Ability to manage an outsourcing partner to effectively deliver on service level agreements.
- Impeccable integrity and character.
- Go-getter.
- Good Communication Skills.
- Understanding of Cost optimisation, network process, automation and Innovation.
- Must be a member of the Engineering Institute of Zambia.
The closing date for receiving applications is Friday, 3rd February 2023.
Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, ethnic grouping.
Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.