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Healthcare Providers Relationship Officer Madison Health & Risk Management Ltd

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Madison Health & Risk Management Limited invites applications from suitably qualified and experienced individuals to fill in the position of Healthcare Providers Relationship Officer


  • Full grade twelve certificate with at least merit in Mathematics & English
  • Diploma in Nursing/ Clinical Medicine from recognized institution
  • Four (4) years post qualifying work experience performing similar duties
  • Should be having excellent Computer skills
  • Should be a self starter and a good planner
  • Strong numerical and analytical skills
  • An effective communicator
  • Should be able to meet deadlines, be flexible and use initiative
  • Excellent report writing skills
  • Team player
  • Ability to supervise efficiently and motivate others
  • Should be registered with General Nursing Council of Zambia/ Health Professions Council of Zambia and in possession of valid practicing license
  • Should have valid motor driving license

Specifically, the candidate in his/her day-to-day work may be responsible for the following:

  • Maintaining good business relationship with healthcare providers
  • Conduct healthcare provider sensitisation of member benefits and importance of complete filled in claim form
  • Plan for healthcare provider visitations for hospitalised members
  • Communicate to healthcare providers all payments that have been made and conduct account reconciliation
  • Maintaining report on Healthcare Providers Sign offs on Quarterly/monthly basis

Interested applicants with the requirements stated may submit their applications electronically via e mail consisting of letter and CV only, in a single document, to the Claims Manager on Please indicate the job title in the subject of your e-mail and use your full name as the filename of your application.

Hand written applications should be sent to:

The Assistant Human Resource Manager

Madison Health & Risk Management Limited

Plot 316, Independence Avenue, Woodlands

P.O. Box 37013


The closing date for accepting applications is 05 March, 2021. Note that only shortlisted candidates will be contacted.

Please note that Madison Health is an equal opportunity employer.

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