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Data Processing Officers x3 Human Rights Commission

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Services/Work Description: Data Processing Officer (3 positions)

Post Title: Data Processing Officer

The Data Processors are part of the Analysis Room and work directly under their supervision. They are integral to the EWER system as they process, verify and transmit all received data to the Analysis Team for prioritization and analysis. The Data processors highlight key report and ensure that all information is timely, accurate to ensure rapid response activities. In this context, HRC Zambia is looking for Data processors with recognised skills to support the operationalization of the Early Warning and Early Response System.


The main purpose of this assignment is to support the HRC and its partners in the implementation and running of the Early Warning System ICT platform, ensuring a smooth flow of information between the district/provincial level and the Lusaka based Situation Room, in a proactive and reactive manner.

HRC would like to engage the services of a competent, well qualified, enthusiastic Data Processor to carry out the below activities for the EWS Situation Room:

  • Monitor the report submission process by correcting errors and completing missing information.
  • Ensure the SMS messages are properly transmitted between the SMS gateway and the app.EWER.
  • Monitor reports imported from the CCMG & other CSOs. If the reports imported do not have the necessary information, or if the information is incomplete, they may contact the Monitor in the locality in question to complete the information.
  • Identify and group reports referring to the same incident/event.
  • Ensure information in system/platform received through the IT platform (web and app), the SMS and phone go through agreed upon verification processes.
  • Support the analysis team by collecting and compiling data, creating and generating queries, preparing and storing reports and documents utilizing databases, spreadsheets, communications and other software packages as agreed upon by the team.
  • Support follow-up on incidents as well as after-Action review by the Analysis team.
  • Ensure correspondence, reports and documents comply with established standards.
  • Collect, compile and manage contact information lists and ensure accuracy of the information provided by partners’ and monitors through follow up where necessary.
  • Support the maintenance of the IT system, and solution of minor technical problems.
  • Provide any additional support as requested by the Data processors and Analysts.


Education: A minimum of a BA degree in ICT, Computer Science, Data Administration or related subject. Those with qualifications/expertise in more than one area will have added advantage.

Work Experience:

  • A minimum of 1 to 2 years of experience working in data analysis, statistics or related fields
  • Knowledge and understanding of the Zambian political landscape

Functional Skills:

  • GIS qualifications considered an asset
  • Excellent interpersonal and teamwork skills;
  • Proven ability to meet deadlines and work with minimum supervision;
  • Attention to detail and ability to effectively prioritize and execute tasks while under pressure;
  • Ability to work in a sensitive environment and maintain confidentiality standards


The Data Processor will be reporting to the Analyst Team of the Situation Room based in Lusaka, Zambia


The engagement of the Data Processor will be 3 months (or 4 months depending on whether a rerun will take place).


The successful candidate shall receive his/her payments on a monthly basis

All applications should be addressed to the undersigned no later than Monday 17th May 2021.
Applicants should enclose Curriculum Vitae’s and photocopies of relevant certificates/documents. Original Certificates must be produced during interviews for the shortlisted candidates. Applicants are encouraged to bring their applications in person or send them by post. Telephone enquiries will not be entertained.

The Director, Human Rights Commission, Human Rights House (Ministry of Lands Premises) Independence Avenue, P.O. Box 33812, Lusaka.

The Human Rights Commission is a National Human Rights Institution established under Article 230 (i) of the Constitution of Zambia [as amendment] Act No. 2 of 2016 with a broad mandate of ensuring that the Bill of Rights is upheld and protected.


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