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Marketing Executive/Receptionist ZSIC

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ZSIC General Insurance Limited, is a leading provider of customer oriented short-term insurance services in Zambia. An equal opportunity employer and a member of IDC Group of Companies, ZSIC General Insurance seeks applications from suitably qualified and experienced persons to fill up the following position.

Marketing Executive/Receptionist

Attending to walk-in customers, visitors and the general public at the reception, over the phone and electronically.


  • Attending to all queries from customer, visitors and the general public.
  • Participate in all outdoor and indoor marketing activities, promotions and initiatives.
  • Monitoring and manage the office outlook and ambience.
  • Identify and pursue sales leads and opportunities.
  • Gathering market intelligence.
  • Customer relationship management.
  • Review and report customer queries weekly.
  • Log in, track and report customer complaints.
  • Help implementing marketing plan.
  • Develop relationships with key stakeholders, both internal and external.
  • Answer and direct phone calls professionally.
  • Keep detailed and accurate records of visitor requests and of calls received.
  • Receive deliveries, sort and distribute incoming and outgoing mail.
  • Scheduling appointments.
  • Adhoc administrative duties.


  • Full Grade 12 Certificate or equivalent
  • Degree in Marketing, Business Administration or any relevant Social Science
  • A member of the Zambia Institute of Marketing
  • Minimum 2-3 years’ experience in a similar position
  • Excellent communication and writing skills
  • Excellent interpersonal skills
  • Marketing and selling skills
  • Team player
  • Professional
  • Courteous

Send your applications to The Assistant Director Human Capital, ZSIC General Insurance Limited, Premium House, Independence Avenue, Box 30894. Lusaka

CLOSING DATE: Wednesday 23rd June 2021.

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Digital Marketing Associate DotCom Zambia

Underwriter – Reinsurance ZSIC