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Confidential Secretary x4 Zambia Revenue Authority

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Zambia Revenue Authority

Job Description

The job holder will be responsible for providing secretarial and administrative services to the assigned office to ensure that Director’s office operates efficiently and effectively towards meeting set objectives.



  • Types letters of a routine nature or based on precedent from the Director, and departmental team;
  • Receives, sorts out all confidential and urgent correspondence from within and outside the Authority for the Director’s attention;
  • Ensure that the filing index is up to date and always maintain effective filing;
  • Maintains a high standard of housekeeping in the Director’s office;
  • Maintains an appointments diary, and reminds the Director in good time of the appointments;
  • Receives emails from operating divisions as well as clients and attends to them accordingly;
  • Attends to all general enquiries for the Director to facilitate good communication and dissemination of information;
  • Organises and administers the office of the Director and coordinates delegation of functions and assignments by the Director to other Departmental staff;
  • Maintains good customer care relationship with external and internal customers; and
  • Serves as a link between the Director’s office and other divisions by effectively keeping communication lines open.


  • Grade Twelve (12) School Certificate or General Certificate of Education Equivalent;
  • Secretarial Certificate/Shorthand Typewriting Certificate/ Personal or equivalent;
  • Minimum Shorthand speeds of at least 90/100 wpm and 50/55 wpm Typing;
  • Diploma in Secretarial/Management Studies/Business Studies or Advanced Certificate in Secretarial or equivalent;
  • Degree in Business Studies, Business Administration or any Business Course will be an added advantage; and
  • Minimum of five (5) years relevant work experience in secretarial or administrative role.


  • Good interpersonal skills;
  • Good communication and presentation skills;
  • Ability to produce high quality documents;
  • Highly developed customer relations skills;
  • Personal organization skills; and
  • High integrity levels and confidentiality.


Experience : 5.0 Year(s)

No. of Position : 4
Job closing date : 13-Jul-2021

Submit your CV and Application on Company Website : Click Here

Closing Date : 14th July, 2021.

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