Regional Medical Manager x3 AIDS Healthcare Foundation

Founded in 1987, AIDS Healthcare Foundation is one of largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

The AIDS Healthcare Foundation (AHF) Zambia invites applications from suitably qualified persons to fill the under listed positions:

Job Title:

1.  Regional Medical Manager- Central (Kabwe)

2.   Regional Medical Manager- North (Kitwe)

3.  Regional Medical Manager- South (Choma)

Responsibilities:

The Regional Medical Manager directly oversees all medical activities, at supported facilities in the located in the particular Provincial areas in Zambia, covering all static and outreach facilities within the province(s), and spearheads expansion of services within the province(s) they are responsible for, ensuring delivery of high-quality prevention, care and treatment for all patients through staff mentorship, supervision and adherence to SOPs.

Essential Duties & Responsibilities:

The duties and responsibilities of the successful candidates are described below.

Leadership and Management

• As a manager, he/she oversees AHF medical operations in the province(s) and supports the Medical Director and Country Program Manager to efficiently and effectively deliver quality clinical services in the region.
• Provides technical support to the Prevention and Treatment program and ensures linkages from outreach activities to treatment and care facilities through well-established processes of patient linkages and service integration
• Attends key technical partner meetings and provides feedback to management.
• Ensures that CMEs are conducted in all sites and participates in the facilitation of CME sessions.
• Leads the development of work plans for the sites within his/her region
• He/she participates in staff needs assessment, interviewing, and induction of new hired staff.
• He/she participates in setting performance targets and staff appraisal, disciplining and addressing complaints of employees under his/her supervision.
• Supports the operations of the programs in the region to ensure efficient service delivery in each site/program area

Clinical Responsibilities:

• Ensures standard quality of clinical services is delivered at all AHF supported sites in the region. He/She will lead quality assurance initiatives in the region
• Provides periodic comprehensive support supervision reports, adhering to the tools provided by AHF
• Promotes the implementation of standard operating procedures for all activities relating to good clinical practice and ensures functional QI teams are in existence at site levels
• Supervises and implements quality management activities and quality benchmarks monitoring, facilitation of quality assurance and quality improvement sessions.
• Strengthens and ensures TB/HIV, PMTCT, ART, SMC services are delivered in an integrated service delivery model.
• Ensures optimal operations of the laboratory services, including functioning of sample referral networks at regional level
• Provides on-site technical support and mentoring to the field staff
• Ensures effective patient flow in all sites, especially those with high volume of patients and coordinate time motion surveys to monitor performance
• Oversees the timely collection, compilation and reporting of routine and specific data to guide decision making at site, regional and country program level.
• Identifies early warning resistance indicators and intervention strategies
• Remains updated on current trends and standards in clinical management of HIV/AIDS and related illnesses
• Participates in the elaboration/monitoring of annual targets and ensure that they are achieved in all regional sites
• Focal Point person for management of difficult patient cases
• Spends a minimum of 3 days per week providing direct patient care

Supervisory Responsibilities:

• Provides direct supervision and mentorship to doctors, nurses, laboratory technologists, pharmacy technicians working in the different facilities in the region to ensure continuous growth and learning
• Ensures timely compilation and submission of monthly drug inventory reports in coordination with the Program Pharmacist
• Works with the program pharmacist to ensure that pharmacy operations are in accordance with good pharmacy practices
• Identifies and promotes operational research at site level and builds capacity among the staff in case presentations and elaboration of scientific papers
• Participate in AHF meetings/committees such as management meetings, technical partnership/stakeholder meetings, general staff meetings, medical staff meetings and CME activities.

Education and/or Experience

• Must be a Medical Doctor from a recognizable institution. Post graduate qualification in Health systems management or public health or infectious diseases is required
• Minimum of 7 years medical/health service experience preferred with a sound knowledge of basic medical disciplines to allow for accurate diagnosis and appropriate management of clinical problems.
• A minimum of three years or more of recent experience with HIV/AIDS treatment; two years minimum of administration and program management experience with knowledge of clinical protocols and procedures in the management of HIV related diseases.
• Experience in planning and budgeting required
• Experience in quality management and assurance practices desired

Key attributes:

• Good command of leadership and management skills
• Highly developed interpersonal and communication skills including ability to coach, mentor, negotiate and influence
• Ability to solve complex work problems in real time
• Ability to prioritize tasks in a rapidly changing environment
• Dynamic individual with ability to achieve results in a demanding and fast paced environment
• A fair appreciation of monitoring, evaluation and performance management
• Ability to effectively mobilize and engage key stakeholders
• Must have high level of confidentiality and integrity; and
• Trustworthy and Honest.
• Certificates, Licenses and Registrations
• Current registration with the Health Professionals Council of Zambia.