Sales & Channel Development Manager (Zambia) Pacific Cigarrette

CAREER OPPORTUNITY: SALES & CHANNEL DEVELOPMENT MANAGER (ZAMBIA)

PURPOSE OF ROLE:

The role will be responsible for driving product penetration in the Horeca, KA, Wholesale, Kiosk & Grocery Channels. Establish productive and professional relationships with key personnel in assigned customer accounts.

KEY ACCOUNTABILITIES:

Strategic and Financial Results

• Creating sustainable growth in the channels
• Manage and lead Sales team
• Drive Numeric Distribution in the Traditional Trade
• Development and customer base
• Sales and revenue growth management
• Drive our dry area penetration strategy
• Daily analysis of route efficiencies for sales Reps
• Drive and implement commercial projects

Accountability

• Volume and revenue targets
• Product Penetration and numeric distribution
• Implementation of the channel development strategy
• Channel forecasting and budgeting
• Sales team performance

Operational Results

• Oversee daily operations and work of ZAM sales team with Commercial Manager
• Prepare monthly, quarterly and annual sales forecasts
• Analyze and interpret data and metrics
• Provides timely, accurate and complete reports on the operating condition of the organisation
• Develops policies and procedures as they relate to sales

Customer & Relationship Results

• Develops internal and external relationships and networks with organisational focus to resolve both short term issues and resolve longer term projects/work
• Build effective relations with internal and external work partners to adhere to service level agreements where applicable
• Works collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of the organization and insure excellent client service.
• Maintain relationships with partners and vendors
• Provide timely and effective solutions aligned with clients’ needs

Innovation & Improvement

• Looks for methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures
• Perform research and identify new potential customers and new market opportunities
• Launch trackers developed to monitor performance

EXPERIENCE & SKILLS REQUIRED

• A relevant and recognized qualification in sales, business administration, or a related field required
• Minimum 8-10 years’ work experience as a Sales & Channel Development manager in (FMCG preferred Tobacco or alcohol industry
• An ability to understand and analyse sales performance metrics
• Solid customer service attitude with excellent negotiation skills
• Strong communication and team management skills
• Analytical skills with a problem-solving attitude
• Demonstrated strategic leadership abilityAvailability to travel as needed

QUALIFICATION

• Relevant qualification in Sales and Marketing from recognized University atleast with minimum Degree.