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Sales/Customer Service FSG Zambia Ltd

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PURPOSE OF THE JOB

To provide effective and efficient funeral services at operational level to customers.

KEY PERFORMANCE AREAS:

  • Receive calls and correspondence from both external & internal customers;
  • Invoicing, receipting, checking and collection reconciliation;
  • Assist in preparing funeral schedule;
  • Counting Stock, Wreaths, Coffins and Caskets;
  • Assist in the movement of corpses in and around the country;
  • Attend and resolve customer queries
  • Assist in maintenance of proper records;
  • Interpret operational policies accurately; and
  • Assist in ensuring progressive fleet maintenance and good record keeping.

EDUCATIONAL REQUIREMENTS:

  • Diploma in any Business related program a Degree is an added advantage;
  • 2 years’ experience as front counter.

REQUIRED COMPETENCIES:

  • Effective communication at all levels;
  • Team player;
  • Pro-active and Innovative;
  • Computer literate; and
  • Ability to make good business decisions.

To apply for this job email your details to recruitmentzm@fsg.co.zm

Closing Date : 11th May, 2022.

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