Assurance Officer FSG Zambia Ltd

1. PURPOSE OF THE JOB:

To provide effective and efficient Funeral Assurance services to customers.

2. KEY PERFORMANCE AREAS:

• Ensure proper upkeep of insurance records;
• Collect premium from customers, issue receipts and reconcile daily collections;
• Issue policies to customers;
• Promote sale of funeral policies;
• Ensure collection and maintenance of KYC records;
• Upkeep of Funeral Insurance Management System;
• Ensure that money received  is handed over to Accounts in good time on a daily basis;
• Communicate effectively with reporting line managers; and
• Keep the business place clean and tidy at all times.

3. EDUCATIONAL REQUIREMENTS:

• O level or equivalent
• Certificate in Insurance or any related field.
• 1-year experience working in an insurance or related field.

4. REQUIRED COMPETENCIES:

• Effective communication at all levels;
• Ability to facilitate customer needs;
• Good Communication skills;
• Pro-active and Innovative; and
• Computer knowledge.