Account Manager Metso Outotec

Primary Location:

ZM

Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources?
At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to learn and try something new.
This is your invitation to rise above what was possible yesterday.

Job posting end date: 22 November 2022

A position has become available for an Account Manager based in Kitwe, Zambia
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JOB STATEMENT

Build and maintain active long-term relationship with key decision makers at customer site level and continuously promote Metso Outotec’s value adding offering. Create a healthy business with high customer satisfaction with the selected site accounts. Together is the customer facing activities the role will also require the candidate to oversee the Metso Outotec Zambia office day to day operations and ensure compliance on all Metso Outotec Policies and procedures.

JOB DUTIES AND RESPONSIBILITIES

Responsible to deliver profitable business growth from allocated sites – Primary focus will be on FQML sites in Solwezi.
Responsibility to create the relationship with the key people at the site and share those with the organization and other respective account managers, connecting key interfaces.
Focuses on after-market business yet can identify the investment/capex opportunities and is responsible to convey the customer requirement to capex sales.
Plans and has full visibility to the activities of any Metso Outotec function at customer sites.
Seeks and coordinates for best resources and channels to be used for customer facing activities.
Understands customer business and is capable to argue Metso Outotec’s added value.
Drives site sales activities together with cross organizational site account team and understands customer’s capex and opex related decisions and buying timetable.
Maintains and shares information of installed base, performance and shutdown schedules and plan.
Supports Accounts Receivable and payment collections.
Oversee general administrative issues and day to day activities at the Metso Outotec Zambian office.
Coordinate with the South African office to ensure compliance on all policies and procedures.
Responsible for the Zambian office transactions and managing the local suppliers.
Monthly reporting on performance
Putting mitigation actions in place to resolve any possible challenges in Country.

RELATIONSHIPS

Report directly to the Director Sales & Service Region Central and East Africa

INTERNAL AND EXTERNAL INTERFACES

Mining Customers
Engineering and Drawing Office
Complex Proposals Commercial Team
Project Execution Team
Key Account Managers
Product Lines
Product Support
Finance team

QUALIFICATIONS & EXPERIENCE

Grade 12
Bachelors’ Degree
Minimum 5 years’ experience in Sales, Account Management and / or Office Management
Sales experience in similar industry will be advantageous
Experience working in a customer-focused and fast-paced professional environment
Computer literate in Sales Force, Microsoft Excel, Word and PowerPoint
Strong negotiation and influencing skills, with the ability to build trust
Strong communication skills and a serving leader
Some finance knowledge would be beneficial

SKILLS AND ABILITIES

Customer-centric mindset, able to translate customer issues/needs into profitable business solutions
Good interpersonal, communication, presentation & facilitation skills
Highly motivated individual with the ability to work under pressure and meet deadlines.
Team Player.
High attention to detail and accuracy.
Strong written and verbal communications skills are critical
Prepared to work flexible work hours to meet deadlines when required
Willingness to learn and continually improve own knowledge base
Driven and independent self-starter focused on meeting or exceeding targets set
Ability to manage own time

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Please note that, should you not receive any response from us within 14 days, please regard your application as unsuccessful; we however thank you for your interest in our company.