Ict Officer – Document Automation Developer ICAP Zambia

POSITION TITLE: ICT OFFICER – DOCUMENT AUTOMATION DEVELOPER (1)

REPORTS TO: DEPUTY DIRECTOR M&E (MOH)

REPORTS TO: STRATEGIC INFORMATION DIRECTOR (ICAP)

LOCATION: LUSAKA

POSITION SUMMARY

Working under the supervision of the Deputy Director M&E and Strategic Information Director, the ICT Officer – Document Automation Developer will collaborate with MoH M&E and IT departments at national level in supporting development of automated optical character recognition (OCR) for COVID-19 vaccination program. The Developer will also work with MoH M&E and IT departments to support capacity building activities through trainings and mentorship at different MOH levels to ensure automated OCR for COVID-19 vaccination data is well documented and reported into the national electronic covid-19 registry.

The Document Automation Developer will operate and develop algorithms for optical character recognition (OCR) software. The use of this application will support MOH Covid-19 vaccination program in driving efficiency and optimizing data processing. This role will work directly with Covid-19 M&E and IT teams to build an integrated solution, serving as the lead on OCR development. This role will work to enhance operational processes through data manipulation and transformation. The Developer will be responsible for applying structured algorithms in collecting data from various document types for preparing user accessible document extracts.

MAJOR RESPONSIBILITIES

• Design extraction solutions utilizing appropriate software
• Accurately and efficiently utilize OCR software to provide accurate document processing
• Support the development of standard operating procedures (SOPs) and roll-out plan of the OCR processes.
• Drive the strategic and tactical roll-out of the OCR solution
• Collaborate with MoH in the development of a training package for capacity building of MoH staff at national and provincial levels in OCR data processing.
• Collect cleanse, and transform data with a focus on first time quality
• Monitor the OCR workflow to ensure all documents are verified and processed for extraction
• Support monitoring the use of OCR processes by the provincial and district teams.
• Develop best practices and create technical documentation
• Assess the effectiveness of extraction algorithms
• Support end users on understanding extracted data
• Maintain a current and thorough understanding of software
• Support the review, validate, and correct information extracted by the OCR system
• Coordinate capacity building and training of MoH/IP staff to enhance data management processes and improve data quality.
• Provide frequent updates to stakeholders
• Provide other technical coordination support as guided by the supervisor

QUALIFICATIONS AND EXPERIENCE REQUIRED

• Minimum University Degree in computer science, Information Technology or other related discipline
• Strong understanding of databases, including DHIS2, COVAX tracker and MOH national M&E system.
• At least 3 years’ demonstrated experience in Visual Basic programming or IT quality assurance role.
• Exposure to OCR with preference given for health experience
• Understanding of data governance
• Demonstrated strong coordination, management, teamwork and planning skills with proven ability to function effectively in both the public and NGO sectors.
• Experience in the development of a training package for capacity building at national and lower levels.