Branch Manager – Mongu Unifi Zambia

Responsibilities

• Assessing local market conditions and identifying current and prospective sales opportunities;
• Leading a productive environment that fosters team building, hard work and diligence;
• Maintaining relationships with customers and stakeholders;
• Ability to multitasking and executing assigned tasks;
• Marketing through identification of target markets;
• Handling the cases of some customer complaints which have been escalated from the consultants;
• Sending monthly reports to the main branch and giving updates of the business status;
• Ensuring risk is minimized by imploring risk management strategies;
• Ensuring high levels of customer service and sales;
• Locating areas of improvement and proposing corrective actions that meet challenges and leveraging growth opportunities;
• Sharing knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers;
• Adhering to high ethical standards, and complying with all regulations/credit policy;
• Networking to improve the presence and reputation of the branch and company;
• Staying abreast of competing markets and providing reports on market movements and penetration;
• Approving loans;
• Any other assigned duties;

Requirements

• Full Grade 12 Certificate, a must;
• Diploma or Degree in Banking & Finance, Business Administration, or any relevant degree;
• Excellent organization skills;
• Ability to work independently as well as in a team;
• Should be able to multi-task;
• Ability to work within changing work responsibilities are some of the other required skills to ensure better success;
• Should be able to work under pressure;
• Should be a good motivator with commendable interpersonal skills;
• Ability to meet sales targets and production goals;
• Familiarity with industry’s rules and regulations;
• Results driven and customer focused;
• Leadership skills.