Customer Service Officer Home Pro Enterprise Zambia Limited

Females are encouraged to apply for this role

QUALIFICATIONS AND KEY REQUIREMENTS

Grade 12 certificate
Bachelors Degree
Common knowledge of building materials (Tiles)
1-2 years of related work experience

JOB DESCRIPTION

• Assisting clients and giving timely feedback
• Helping clients with orders
• carry out implementation, progress feedback, data analysis and report on the development of market work
• Collect tiles information, new tiles registration, tiles data archiving, manage tiles system APP promotion, and tiles points entry
• Monthly points goal setting, salesman points collection;
• Focus on tracking the tiles of zero points, low points, and low activity, find out the reasons and give feedback to the marketing manager with  solutions
• Complete other market related tasks assigned by superiors