Credit Manager Lifegain

The Credit and Collections Manager will be responsible for managing the day-to-day operations of the company’s credit and collection department. He/she will accountable for developing and implementing policies and procedures for the credit and collections department, training and managing a team of credit and collections specialists, reviewing account receivables on a regular basis to ensure accuracy and compliance, establishing credit limits for new and existing customers

PLANNING AND GOVERNANCE

• Ensure policies and procedures are adequate
• Revise policies regularly to ensure alignment to internal and regulatory changes
• Ensure responsibilities/tasks are well defined and level of authority and approval are clearly defined for each credit staff in the entire credit process
• Ensure sufficient and competent resources are available and placed appropriately
• Put in place clear communication channels for policy communication to staff and training
• Ensure segregation of duties are well defined and access rights provided accordingly
• Create a functional organization structure.
• Put in place a proper success plan to ensure continuity

CREDIT RISK

• Ensure loan credit appraisal process is well defined
• Evaluating the creditworthiness of potential customers
• Approval of within limit loan applications
• Ensure credit evaluation and affordability tests are performed diligently on each loan application
• Ensure completeness and validity of documents obtained before loan is approved;
• Ensure timely authorized disbursements for approved facilities
• Ensure compliance to all underwriting rules as per training environment

CREDIT MONITORING & REPORTING

• Ensure data quality control and assurance process is well defined
• Ensure loan book tracking and accuracy of credit data of all disbursements, Interest accrual and repayments
• Develop and recommend reports that will ensure accurate reporting daily, weekly and monthly
• Ensure correct and accurate loan book, customer statements and age analysis reports
• Perform monthly reconciliations to ensure accuracy and completeness of loans processed, disbursed, collected funds, and accrued interest

COLLECTIONS, DEBT MANAGEMENT

• Ensure efficiency in collections – amounts due should be collected when they are due.
• Build and train effective collection teams and process to manage due and overdue payments
• Ensure preparation of accurate and timely loan deduction files are submitted to employers on time
• Create relationship with employers back office & Payroll staff for smooth collections
• Timely and accurate and timely assignment of payments to loan accounts
• Recommend bad debts to be written off with clear motivation to the CEO and Board

LOAN MANAGEMENT SYSTEM FIT

• Review regularly the system alignment on credit processes to the business and regulatory needs

Requirements:

• CV only.
• 2-3 years’ work experience in a Micro-financial sector as a senior or credit manager
• Credit Risk and Debt Collection experience
• Attention to details
• High integrity and ethical standards
• Excellent Leadership skills
• Credit Risk foresight

Education;

• Grade 12 School Certificate with 5 credits including English and Mathematics
• Bachelor’s Degree in Business/Credit Management/Finance, ACCA, CIMA/Risk Management

PLEASE PROVIDE THE ADDITIONAL INFORMATION ON A SEPARATE SCHEDULE.

• What is your Salary Expectation?
• When are you ready to start
• Are you based in Lusaka?
• How long have you worked in the position you have applied for?
• Are you currently doing a similar job?