IT Officer Mabiza Resources Limited

Mabiza Resources Limited (“Mabiza”) operates the Munali Nickel Mine (“Munali”), which is located in Mazabuka District, 75kms south of Lusaka, Zambia. Mabiza is a wholly owned entity of Consolidated Nickel Mines Ltd.

The Mine is a modern, world-class facility with fully mechanized underground operations. To support this vision. Mabiza is seeking the services of an experienced and qualified individual to take up the position of:

Reporting: Finance & Administration Manager

Job Purpose: To ensure that Information and Communication Technology (ICT) infrastructure is safeguarded through the installation of firewalls and other protective measures.

Responsibilities:

• Complying with health, safety, security, and housekeeping standards in the work environment
• Ensure that all Server systems are backed up on cloud.
• Ensuring adequate network bandwidth for Mine Operations is supplied by Liquid and adequately monitored on site
• Maintain user accounts and resolve issues affecting the users
• Perform regular systems backups to the company server systems
• Monitor network performance tools and investigate any instances of packet loss or unusual latency.
• Review device configuration.
• Manage exchange mail sever administration
• Maximise network performance by monitoring performance, troubleshooting network problems, and outages; scheduling upgrades.
• Design network diagrams and Infrastructure plans for optimal network performance.
• Provide technical support for Box.
• Monitor network performance and internet usage by employees
• Applying organization code of conduct on ICT usage protocols in the work environment.
• Conduct basic system user training to the employees.
• Collaborate with Finance team in the evaluation of IT products and services by suppliers.
• Collaborate with contractors during network infrastructure installation
• Suggestion of cost-effective IT initiatives and computer networking tools.
• Fostering and maintaining cordial relations with IT suppliers
• Ensuring the company is using fully licenced computer software packages.
• Ensuring the company’s ICTs and other related technologies comply with ZICTA guidelines.

Skills & Qualifications: –

• Grade 12 School certificate
• Degree in ICTs or computer Science
• CCNA
• Member of the computer Society of Zambia
• At least 5 years of experience in a function/ specialist area
• Understanding of law and government regulations relating to IT
• Computer skills relating to troubleshooting and resolving server-related issues
• Administration and management skills
• Technical troubleshooting/ fault finding
• Good at interpersonal skills when interacting with computer users
• Able to make quick logical decisions
• Log all IT issues and requests to a centralized system