ASSISTANT MANAGER – CARD OPERATIONS x 1 – LUSAKA
Overall objective: To provide strategic leadership to cards, and e Channels solutions in ways that attract and retain clients and enable the bank to achieve its revenue and profitability targets.
- Setting up and managing the system parameters related to User Profiles, Product Profiles, Limit Profiles, Fee Profiles and Transaction Profiles
- Work closely with internal and external stake holders
- Adhere to Regulatory guidelines with regard to Anti Money Laundering (AML) and Customer Protection Policy
- Scheme, Network certification, card profile building and testing
- Manage user access matrix, maker checker controls and daily audit trails
- Data maintenance and data cleansing sharing of MIS reports with authorized stakeholders.
- Define and implementation of Processes
- Stock maintenance, Manage Daily New Issuances, Replacements and Renewal Process
- Manage the Card and PIN security measures
- Fraud prevention, monitoring, reporting and evaluation of performance of FRM rules and recommend suitable changes to counter the possible fraudulent activities
Qualifications:
- Relevant business degree, preferably with a major in Business Administration, Finance, Accounting, Economics or a related discipline
- Experience in banking procedures.
- Strong communication, negotiation, problem solving and analytic skills.
- 2+ years’ banking experience encompassing full understanding of Retail and Digital products (Debit and Credit Cards)
Please clearly indicate the job title in the subject of your email and use your full name and the job you are applying for as the filename of your application for example, Collections & Recoveries Officer_Aaron_Banda. Applications should consist of your CV and Academic Qualifications. Hand delivered or posted applications will not be accepted. The closing date for accepting applications is 26 December, 2023. Only short listed candidates will be contacted.
Kindly submit your details to hr@lolczambia.com
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