Key Account Manager – Vitality Health International (Zambia) Vitality Health International

Key Purpose

Servicing, Marketing and Sales and distribution of Vitality Health International products in-country (Vitality Health Insurance, Vitality and Travel for
Treatment) through opportunity identification and relationship building with both Partner Insurers, Intermediaries and Employers.

Key Outputs

Develop strong connections with senior stakeholders and other key contacts at corporate clients
Develop relationship with Partner Insurer to facilitate communications between VHI and Partner Insurer
Identify and drive innovative solutions that will lead to growth opportunities within existing clients
Become an industry and product expert across the VHI product suite
Empower and educate intermediaries and clients on the VHI value proposition through presentations, member one on ones and face to face
interactions
Strategic relationship management
Consistently deliver according to value-add proposition agreed upon with client.
Create strategic business partnerships with a panel of intermediaries to enable sales and meet and exceed sales targets
Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion
Project manage the new business take on process for new clients from start to finish.
Periodic (tbc) reporting and delivery of critical content and trends
On boarding of new employer group in-country
Own the delivery of revenue, growth and retention targets for key accounts & participate in forecasting activities
Build strategic partnerships with key broker houses to maintain a transparent and mutually beneficial approach to client engagement
Using insights from data analytics and client needs, give input into bespoke value propositions, thought leadership and offerings for key clients.

Personal Attributes and Skills
The successful candidate will be required to demonstrate the following critical attributes and competencies:
Overall Client Relationship
Co-ordination of events and networking sessions
Negotiation skills at all levels
Facilitates the executive level Interfaces
Technical Expertise
Knowledge of all product offerings, structures and benefits across the value chain
High degree of business acumen and/or industry experience
Ability to provide advisory support at all levels
Leadership / Management
Ability to influence without authority
Collaborate across all levels of an organization (internal and external)
Systematically analysing and reporting of new business results, pipeline management together with actionable initiatives
Strategic sales
Strategic account planning
Development of marketing strategies
Analysing market trends
Ability to convert sales.
Business savvy – ability to see an opportunity and present it to the client.
Entrepreneurial
Ability to creatively solve complex problems
Contributes to the development of bespoke value propositions and new products/offerings

Competencies
Resilience and tenacity
Entrepreneurial and strategic thinking
Target driven
Prospecting
Sales skills
Persuading and Influencing
Deciding and initiating action
Relating and networking
Presenting and communicating information
Adapting and responding to change
Coping with pressures and setbacks
Planning and organising
Delivering results and meeting customer expectations
Adhering to principles and values

Qualifications & Experience
3rd Party Sales experience
Business/Sales experience on African continent ex-SA
In-depth knowledge of Healthcare Industry
Employer Benefit knowledge and experience advantageous
2-3 Years within the Financial Services Industry
2-3 Years Commission target based sales experience
Business related degree / diploma
Industry related NQF 5 – 120 credits (preferred)
RE Accreditation (preferred)

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply