Assistant Collections Manager Mofin Finance Ltd

MOFIN Finance Limited is a fast growing, wholly owned Zambian registered Micro lending institution operating with over 10 branches across Zambia which provides financial services to both private and public sector employees.  Mofin Finance Limited has a work environment that promotes diversity, embraces change, and provides leadership opportunities to everyone.

Responsible for assisting and supporting the Collections Manager in overseeing the debt collections activities and the administration of the Department.

Key Responsibilities:

• Ensure that the system data is of standard quality and be a business link between Operations and sales departments.
• Ensure effective maintenance and management of service level agreements with other departments.
• Conduct call visits on both existing and prospective corporate clients and banks to enhance portfolio quality in line with the department’s strategic objectives.
• Manage and provide guidance to the credit risk and debt collection team.
• Provide weekly/monthly consolidated reports on the recoveries.
• Pass on debtors at the appropriate time to legal collectors.

• Minimum Diploma in Banking and Finance, Accounting or equivalent professional qualifications.
• Relevant work experience in working with either Microfinance institutions, Banking sector, or cash collection functions.
• Sound knowledge of Microfinance, principles, and practices of banking.

Specialist knowledge and skills:

• Analytical skills and a good eye for detail – Synthesizes complex or diverse information; Uses intuition and experience to complement data; Use of mathematical models, process maps, and planning tools.
• Technical Skills.
• Shares expertise with others.
• Problem Solving – Identifies and resolves problems in a timely manner.
• Gathers and analyzes information skillfully.
• Develops alternative solutions
• People management experience