GPFI is a leading Real Estate Services firm that specializes in Integrated Facilities Management; Property Services – Advisory, Management, Leasing; Building Automation; Infrastructure management & Building Services installation & management. An award winning, African focus RES company.
We are looking for a Facility Coordinator/ Assistant Work-Place Lead to join our team.
LOCATION: SCB HEAD OFFICE LUSAKA
DEPARTMENT: FACILITIES
DIRECT REPORT – GPFI WORK PLACE LEAD, SCB ZAMBIA
RELEVANT WORK EXPERIENCE: 5 YEARS
TYPE OF EMPLOYMENT: CONTRACT
Role Objective: To achieve 100% planned maintenance of all assets and equipment and provide adequate support to clients in line with set targets and objectives.
JOB RESPONSIBILITIES
· Ensure the facilities meet government regulations and environmental, health and security standards
· Review utilities consumption and strive to minimize costs.
· Monitor continuous increase in energy efficiency and cost-effectiveness.
· Ensure continuous review & Implementation of Business Continuity plan and Emergency preparedness plan.
· Conduct and document regular facilities inspections.
· Respond appropriately to emergencies or urgent issues as they arise and deal with the consequences.
· Ensure that agreed work by staff or contractors has been completed satisfactorily and follow up on any lapses
· Inspect buildings’ structures to determine the need for repairs or renovations
· Provide prompt response to requests and issues from facility occupants as required.
· Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures, and purchases.
· Ensure efficient utilization of facility maintenance staff.
· Oversee all sub-contracts and service providers including services outside the normal scope.
KPI
· Compliance to FM/PPM/OPS standard at the site
· 100% performance during site audit
· 100% Customer service performance
· 0% complaints
Required Knowledge, Skills and Abilities:
· Able to solve problem with little or no supervision.
· Proficiency in a range of information technology tools and platforms
· Strong analytical, organizational, and presentation skills
· Thrive in a fast-paced environment
· Support a positive team environment with a friendly and can-do attitude
· Ability to multitask while maintaining a positive outlook and proactive approach
· Have excellent communication and interpersonal skills required
· Ability to communicate effectively, both verbally and in writing
· Sound computer skills including willingness to learn operations software and tools such as eCaFm
· Ability to work with fellow colleagues and other wider team members.
· Build rapport and cooperative relationships with customers and visitors
· Contribute to maintaining a safe and healthy workplace
· HSE and sustainability driven personnel or willingness to be trained
· Risk Management and Relationship Management ability
· Experience in leading a team.
Supervisory Skills
· General managerial/ administration
· Team building / conflict management.
· Coaching / Training
· Leadership / Influencing
· Organization and coordination skills
Generic Skills
· Excellent Presentation skills
· Initiative
· Entrepreneurship/ taking ownership
· Self-Management
Education/Professional Requirements
· Associate or bachelor’s degree in Engineering, Facilities, Property, Business, or related field desirable
· Membership of Professional bodies (Engineering and Facilities Management) preferable
· Previous experience working in a diverse environment with complex systems
· Ability to manage and coordinate Team Members.
· Ability to conduct and review Risk Assessments
· Operational knowledge of electrical, mechanical and HVAC systems
· Ability to multitask and priorities workload
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