Job purpose
As the Data Analytics Analyst, you will play a crucial role in analysing various datasets, developing data analysis tools and providing insights that drive informed business decisions. You will lead customer and business analytics partnering closely with Senior Management of Business Units to help develop models using customer behaviour and data to identify opportunities for the business and to analyse the business performance at all levels.
Key Areas of Responsibility
- Gather, clean, and analyze large datasets to extract meaningful insights.
- Ensure, accurate, complete, up-to-date and insightful data that enable sound decision making
- Establish and ensure smooth operation of the collaboration ground rules; protocol for formal governance meetings and procedures for decision making, project team meetings and data exchanges.
- Develop and maintain reporting structure across the Business Units, analysing both customer metrics and business/efficiency metrics
- Develop and maintain business performance reports (growth and decline) including key performance indicators (KPIs) for various stakeholders.
- Identify areas for improvement and optimization based on data analysis.
- Utilize data visualization tools to create visualizations and dashboards to present data in a clear, understandable format to communicate findings effectively.
- Explore and identify new analytics tools to move the business forward.
- Collaborate with other key departments to organize data capturing and sharing of key indicators
- To provide commentary that analyses periodic branch/department performance encompassing key issues, risks, benefits and impact on profitability.
- Generate regular reports including a milestone summary encompassing key issues, risks, benefits and costs incurred to communicate performance metrics to stakeholders.
- Foster productive working relationships that facilitate the achievement of Bayport’s strategic objectives.
- Effective teamwork, self-management and alignment with group values
Minimum Requirements
- Full Grade 12 Certificate or its equivalent
- Bachelor of Business Administration, Finance, Business Analytics, Statistics, Data Science or related field.
- Proficiency in data analysis tools and data visualization software.
- Strong critical thinking and problem-solving skills.
- Excellent verbal and written communication skills to convey technical concepts to various stakeholders.
- Strong attention to detail and ability to work with large datasets.
- 2-3 years of experience in a similar role
Interested Applicants who meet the job requirements should email their applications to careers@bayport.co.zm with the position applied for as the email subject, attaching their current CVs and professional/academic certificates.
The closing date for receiving applications is Thursday 7 March 2024. Only shortlisted candidates will be contacted.
