Revenue Assurance Analyst Liquid Intelligent Technologies Zambia

Revenue Assurance Analyst

Job Purpose

The role is responsible for supporting the reporting manager in identifying and recovering potential revenue lost due to leakage, fraud billing, and any other issues. The Revenue Assurance Analyst is also responsible for ensuring the accuracy and completeness of all revenue streams. Additional responsibilities include conducting analysis, mapping, development, monitoring of revenue and fraud related controls. The position is demanding and requires an individual with high energy, who has a relentless drive and desire to succeed in this post.

Job Requirements

• Support the implementation of the Liquid Group Revenue Assurance Management Operational Plan
• Ensuring the implementation of the Liquid Fraud Monitoring Operational Plan
• Facilitate the design and configuration of revenue related controls across the business
• Oversees the effective execution of all operational controls and processes to detect, correct and prevent loss of revenue
• Implement and maintains control and reporting system/process to highlight issue of revenue/cost and opportunity costs leakages.
• Fraud Management and Prevention Coordinate and manage cases of fraud investigations
• Periodically reports RA performance on all key focus areas
• Perform margin analysis on accounts
• Research customer charges and ensure they are applied correctly
• Audit new Company products and report on finding
• Ensure service charges are updated to bill correctly prior to bill run
• Excellent analytical, problem solving, and process improvement skills
• Proficient with Microsoft Office, ERPs and Excel
• Attention to detail, accuracy and time management to meet deadlines

Formal Qualifications Required

• Degree Accountancy, Finance or Business/ ACCA/ CIMA/ ZICA or equivalent
• CISA/CISM qualification
• 3-4 Years’ Experience in Audit or Revenue Assurance
• Business Systems Analysis Qualification
• Background in the field of Telecommunication Revenue Assurance
• Revenue Assurance Practitioners Certification Desirable
• Experience and knowledge on SQL, script writing, DB knowledge/ data warehousing