People Business Partner: Commercial Zambian Breweries

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The key purpose of this role is to be accountable for driving the HR agenda in the respective Business Unit with specific responsibility for implementing elements of the integrated Business Unit capability strategy for the Business Unit, with reference to organization and role design, talent and skills, ways of working, and engagement. The role is accountable to coach and support line managers in delivering people processes and ensuring that they deliver support to their customer that is integrated, enables and adds value to the function/ Business Unit.

Key outputs and responsibilities:

The incumbent will embed best-in-class people practices and processes, while ensuring that the interests and needs of the function and its team members are addressed, in order to sustain a culture of high performance and high engagement. This will be done by:

• Serving as the People driver and coach to the leaders and leadership team in leading, managing and supporting their teams to deliver on the business strategy using the appropriate tools and knowledge
• Developing a deep understanding of the business’s operations, its performance drivers and metrics, in order to deliver cost-effective and value added People programmes and solutions that will enhance overall business performance
• Building strong relationships with the functional teams based on mutual respect and trust, in order to partner effectively, influence decision-making and coach on a range of confidential and sensitive issues
• Ensuring that the People service delivered is aligned to results of the respective function
• Critically reviewing transactional People work on an ongoing basis and providing input to potential solutions to improve efficiency and effectiveness
• Driving the resolution of customer issues and constantly looking for opportunities to improve the People service
• Implementing local policies, reviewing these and using the appropriate protocols to deal with exceptions, working with the appropriate Specialists
• Coaching, supporting, mentoring and challenging managers in the application of People policies and practices, providing advice and guidance on People issues in order to minimize risk and financial exposure
• Sharing and leveraging best practices with other People Business Partners in the broader People Team
• Coordinating implementation of services, policies, and programmes in conjunction with Specialists and providing feedback to the Specialists on the effectiveness and impact of processes -work with them as appropriate to ensure continuous improvement
• Reporting performance data in alignment with the agreed Functional Targets (TSC)
• Ensuring excellence programs are executed and adhered to as per Zone and Global guidelines
• Maintaining people costs and ensuring they come in line with the budget