Senior Systems Administrator cGrate Zambia

Senior Systems Administrator

The Systems Administrator is responsible for Network Management, IT support, and Systems Administration.

Job Responsibilities

Network Management

Manage company network i.e.

• Radio Links
• External party’s links
• Links Redundancies
• Network equipment redundancies
• Firewalls and security equipment
• Manage Office and branches connectivity.

Systems Administration

• Server management
• Core systems administration
• Email systems Management
• Database management
• Telephone system and call centre system management
• Manage Company IT policies.
• Security policies
• Backup policies
• IT Equipment usage policies
• Mysql queries and reports preparation

Banks and corporate customer’s support

• Assist cGrate’s banking partners with support for
• Mobile banking services IT support
• SMS aggregation services
• USSD aggregation services
• Integration testing for:
  • SMS and USSD Aggregation
  • EVD Integration testing
  • Mobile banking integrations

Terminals and Staff Support

• Prepare POS terminals for deployment.
• Assist in POS terminals repairs.
• Assist staff members with general support on company systems and policies.

As well as above, any other duties given by management.

Accountability and Performance Measures

• Adherence to agreed system uptimes of company IT systems.
• Maintenance of sufficient support levels for both banking partners, customers and fellow staff members

Organizational Alignment

• Reports to the Head-IT

Qualifications and Attributes

• Bachelor’s degree in computer science or equivalent
• Master’s Degree will be an added advantage
• CCNA with Two years’ post Cisco hands-on Experience
• Conversant with Linux operating system
• Minimum 1-year Mysql experience
• Two years post IT qualification experience in an established and reputable organization
• Ability to work and manage tasks alone.
• Willing to work over the weekends and after hours
• Quick to grasp concepts.
• Ability to quickly identify and resolve faults