Sales Consultant (New Vehicle Sales) Brilliance Executive Management Consultancy

Description:

Job Purpose
The Sales Consultant will be responsible for discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. Conduct market research to identify selling possibilities and evaluate customer needs. Prepare and deliver appropriate presentations on products and services. Be the principal contact point between the Sales Department and the Customer. Ensure that all Customers Sales experiences exceed their expectations.

Summary of Key Responsibilities:

Take the lead in the formulation and implementation of sales and marketing strategies
Maintain quality service by establishing and enforcing organization standards
Interacts with customers physically on a daily basis in order to establish market information specific to them
Develop customer retention strategies
Research all clients fully prior to visiting, to ensure credit limits are viable, and there is a realistic chance of success
Meeting the set sales objectives at, or above, the set gross profit target.
Exceeding the set target for Customer Satisfaction Surveys both those conducted by the Manufacturers or internally.
Identifying new or potential business opportunities to grow the Brands market shares within Zambia.
Managing and constant engagement with designated key clients’ accounts.
Meeting all reporting requirements within the deadlines.
Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Recommend changes in products, service, and policy by evaluating results and competitive developments.
Ensure that the Show room is maintained to the Brands Standards and that all vehicles displayed are in immaculate condition to be demonstrated to Customers, battery charged, clean and polished
Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
Creating and developing new innovative ways to communicate the company message to their existing customers
Keep the sales team motivated thereby contributing to the annual sales and marketing plan.
Plan and project managing marketing events and evaluating their success.
Periodically conduct competitor intelligence and share information with the Executive team to improve the services and pricing against competitor offers
Design new customer conquests by organized and systematized visits to potential new customers, monitor and report accordingly.
Manage web inquiries as per company guidelines and requirements.
Maintain an accurate and up to date Customer database – ensuring the recording of all relevant contact points with customers in the database.
Open and maintain sales files as per company procedures – ensure that all the sales files required documentation / contents are accurate and filed correctly and in order.
Required Key Skills and Competencies:

Good interpersonal, communication and listening Skills.
Problem Solving Skills
Good numeracy and presentation skills
Attention to detail
Ability to work in a fast-paced environment
Self-motivated
Strong oral and written communication skills
Good commercial awareness
Trusty-worthy
Primary Areas of Accountability:

Qualifications and Experience

Degree in Sales and/or Marketing or any other relevant qualification acceptable to Management.
Must have a minimum of 4-6 years’ experience in the automobile sales industry
Proven track record of developing existing and new business
Preferably experience developing regional and International business
Ability to work under pressure, to tight deadlines and multitasking
Must have good sales closing skills and Leadership skills
Team player spirit and collaborative skills
Computer literacy with good command of written and spoken English
Must hold a clean driving licence.
Must be a member of ZIM

QUALIFIED FEMALES ARE ENCOURAGED TO APPLY FOR ABOVE POSITION